The award ceremony of the "3rd China Auto Service Brand Star Rating Award" was held in Beijing a few days ago. FAW Jiefangxiechai won the service brand five-star crown. This is the first time that the China Automotive News has selected the five-star service brand honor for the engine industry and is the highest honor for the Chinese auto service brand star rating.
The “China Automobile Service Brand Star†selection activity was sponsored by China Automotive News. It is currently the most influential and professional service selection in China. It not only reviews and summarizes the service level of the Chinese auto industry, but also the Chinese automobile marketing. Innovation of ideas and strong promotion of service brand creation. This selection activity upholds the principles of fairness and impartiality. It has visited nearly 10,000 users through unannounced visits and field investigations. At the same time, after being screened and evaluated objectively by the jury, the 2008 China Auto Service Brand Star Unit was selected. Xichai won a five-star honor.
The reason why Xichai was able to win the “China Automotive Service Brand of the Year 2008†five-star crown was entirely due to Xichai’s establishment of a market-oriented, customer-centric, full-staff participation service system. At present, Xichai has more than 40 overseas marketing service agencies, more than 1,500 service outlets, 25 accessories center libraries, more than 170 accessories stores and more than 300 accessories special sales outlets. In response to the service needs of the State III products, Xichai also planned to provide service skills training for the State III service centers and to teach the State III product service skills, including in particular the method of fault diagnosis and elimination of the electronically controlled common rail system. More than 600 service outlets have been trained, and sufficient China III machine service parts have been reserved in the center libraries, specialty stores, special sales outlets and service outlets of all accessories, and green supply channels have been opened.
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