Information from: Xiagong Chusheng Automobile Co., Ltd.
Many car owners' understanding of the concept of “special vehicle warranty†is limited to “a few years and tens of thousands of kilometersâ€, but they are ignorant of the details, such as whether some small parts are in the warranty period and the importance of regular maintenance. Expert Mr. Wu Xi reminded the owner of the need to strengthen the understanding of the special car warranty details.
Do not pay according to the provisions of mileage maintenance to pay a lot of special owners believe that manufacturers are required to provide a warranty period, then in the warranty period, as long as it is not a human factor caused concrete mixer problems, it should unconditionally help repair special vehicles.
Mr. Feng was a Dongfeng mixer truck bought in December 2008. According to the “Maintenance Manual†of the special vehicle, after the first maintenance, he should do a regular maintenance every 5000 km. Due to Mr. Feng's carelessness, even though the dealer had called and reminded her, but until the car has passed the maintenance mileage, he has not maintained according to the regulations.
Not long ago, Mr. Feng discovered that there was something wrong with the car engine. When he went to the 4S shop for maintenance, he was told that he needed to pay for repairs. This made him paralyzed. “My car is still under warranty. Why should we pay for it?†The explanation of the small car dealers is that failing to perform scheduled maintenance is regarded as an automatic abandonment of the quality guarantee right. Mr. Feng still finds it unacceptable.
Solution: The new cement mixer is not in the prescribed period of maintenance, businesses can only pay for maintenance. However, if maintenance is not punctually performed, it is regarded as a waiver of the quality of the security right. Experts say that if a user purchases a new car, if he does not perform regular maintenance on the 4S shop within the prescribed mileage, and uses the specified oil or original parts, the car is likely to appear. In this case, even during the warranty period, merchants can only provide paid maintenance to users.
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